Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Worldwide Shipping We ship to customers worldwide. Shipping costs are calculated at checkout based on your location and the weight of your order.
Estimated Delivery Times
- Europe: 5–10 business days
- Rest of the world: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at jenod120@gmail.com within 14 days of the expected delivery date.